Shipping policy
Shipping
The honest version, upfront.
Cost
Shipping within the United States is free. Always — it's priced in, not a checkout surprise.
Timing
- Processing: 1–3 business days from your order.
- Delivery: 5–11 days after dispatch for US orders.
That means a realistic door-to-door window of roughly one to two weeks. If that doesn't work for your timeline, we'd rather you know before you order.
Tracking
You'll receive a tracking number by email as soon as your order ships.
Addresses
We can't deliver to PO boxes — please use a full physical street address.
Outside the US
Orbi currently ships to US addresses only. International shipping will be announced if and when we can do it reliably.